Email us at [email protected] if you need anything related to your purchase. If you need an invoice, a refund, entered the wrong email at the sign-up or purchase provider.
We do not include technical support or consulting in your purchase, but we will do the most we can to help you - no guarantees - via those channels depending on your issue.
The project is not previewing
The project is not starting on your machine
If the preview is working but is not starting on your machine, this might be due to some configuration, NodeJS version, another project running on the same port, etc.
Please describe your issue on the Discord chat. Us from ScaffoldHub or maybe some other user from the community might be able to help you.
Make sure you provide the operating system, front-end, database, and version information.
Before asking for help, might be efficient to try to debug the application to find the problem by yourself following the debugging recipe. If you discover a bug in the out-of-the-box application, please report an issue.
You need help implementing some functionality
This might be very specific to your project context, but you can ask about this on the Spectrum chat, and we will do the most to help you, or at least point to you materials that can assist you.